Resolved -
We are pleased to share that the recent connectivity issues affecting our ERP and SIS platform have been resolved. At this time, systems are operating normally, and we have not observed any further disruptions.
As a proactive measure, we will continue to monitor system performance closely to ensure stability.
Thank you for your patience and support.
Feb 12, 11:54 CST
Update -
We want to bring an update on the intermittent connectivity issues with our Frontline ERP and SIS platform, which are still being addressed in coordination with their support and operations teams. They are currently completing final configuration and validation steps on a new gateway server intended to restore stable system access.
At this time, we are awaiting final confirmation while working with their team to verify connectivity. We will provide an update as soon as those steps are complete.
We understand the impact this may have on daily operations and appreciate your continued patience while efforts remain focused on a secure and fully operational resolution.
Feb 12, 08:46 CST
Identified -
Please continue to try 2 to 3 times when attempting to log into Frontline, and it will let you in. Although we have identified the issue, their support team is working on a permanent fix.
We appreciate your patience.
Feb 9, 08:50 CST
Investigating -
We are continuing to investigate this issue.
Feb 5, 07:58 CST
Monitoring -
All services have been restored. You may experience intermittent connectivity when logged into Frontline; however, we are working on a permanent resolution.
Feb 4, 13:34 CST
Investigating -
We are experiencing issues with Frontline.
Feb 4, 07:42 CST